APPLICATION MAINTENANCE
Our application maintenance services are tailor-made for today’s nimble enterprise. Our portfolio-based approach takes a big-picture view of technology, information architecture, people and services. We collaborate with you to understand your business, processes and applications. Then, we deliver results.
We have years of experience enhancing application stability, lowering support costs, reducing total-cost-of-ownership and steering companies like yours towards continuous service and quality improvements.
Application management and maintenance is an important element towards enhancing and extending the life of the applications. Applitech Solution focuses on seamlessly maintaining and transforming your business-critical applications to meet changing business needs.
Our comprehensive set of frameworks, proven methodologies and domain expertise help enable our customers to achieve: Significantly reduce of maintenance costs and increased performanceAlign with industry trendsFaster time-to-marketImprove knowledge with tool-based reverse engineeringSpeed the timely release of programs and enhancementsImproved operational efficiency and reduced cost by decreasing the number andn duration of business-critical application outagesBest utilization of improved productivity for strategic initiatives
Key Services:
Application Support and Maintenance Multi-level (Level 1, 2, 3, 4) Support & Maintenance capability using a Corrective, Preventive, Adaptive & Perfective approach across technologies and business domains.
Applitech Solution helps its clients meet the challenge of ongoing product support and maintenance with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.
Applitech Solution can serve as an extension of a client’s support team, or provide turnkey, round-the-clock support services. Our delivery model, which includes a “backend team” able to supplement the core team as necessary, provides clients with flexibility in addressing migration, maintenance, enhancements and support needs.
Our application management services encompass such activities as:
- Application maintenance
- Error tracking and debugging
- Version upgradesVersion enhancements
- Comprehensive user support
- Helpdesk support
- Technical troubleshooting
- Performance monitoring
- Performance testing
- Quality assurance testing
- Documentation development and maintenance
